Monthly Web Tech Services
Note to existing clients: If you have a tech support need, please
submit a ticket through our online helpdesk system.
Question: Why monthly Web services?
Answer: Because they accompany every Web project. Hosting, maintenance, e-mail, technical support. Training. Content Help. CMS support. Licensing. A quick question. A shoulder to cry on. A helping hand.
When you get a web site built with us you also invest in an outsourced web support team. Think of our team as an extension of your staff to run to when you have a need — and if you’re online, you will.
We utilize our deep resource pool to keep your web site and related systems running without errors. Our team offers support and training and general maintenance through our tech support site at www.morecabbage.net.
We maintain your site with our top-quality web hosting provider to ensure that your data is safe and sound and your site is reliably delivered to your prospects, customers, investors, and search engine visitors. Your site runs on high-performance HP server-grade hardware combined with the fastest operating system virtualization technology available. Our Tier 4 data centers surpass all previous standards for uptime, security, cooling and power redundancy.
Our team manages your organization’s POP and IMAP e-mail accounts through world-class e-mail systems utilizing the strength of Google’s network and infrastructure. You can call on us to help support the setup of your mail management in Outlook, Windows Mail, or on smartphones and PDAs such as iPhone, Blackberry, or Palm.
Most importantly, we are here. We will not send your call overseas for tech support. When you fill out a support ticket it routes through our in-house developers. You go straight to someone who can handle your request, not through multiple tiers of support. We resolve your issues as quickly as we can, often within a couple hours, and many times, within minutes.
This essential part of your service is available starting at just $140/month.